Massachusetts Behavioral Health Helpline: Support Network

Massachusetts Behavioral Health Help Line (BHHL) is a help line or network that assists the people of Massachusetts with mental health issues.

Staying informed about available resources and assistance programs is crucial.

Whether you are seeking help for yourself, a loved one or a community member, having access to reliable information can make a big difference.

The Massachusetts Behavioral Health Helpline (BHHL) is a bridge of hope that connects individuals and families to the help they need, when they need it.

BHHL plays a critical role in providing immediate, accessible and confidential mental health and substance use support throughout Massachusetts.

Massachusetts Behavioral Health Helpline: a Lifeline for All, Without Barriers

The Massachusetts BHHL is a space of solace for all:

  • LGBTQIA+ community,
  • African American,
  • Indigenous,
  • BIPOC,
  • People who are deaf or hard of hearing,
  • People with disabilities and diverse languages to anyone in need.

BHHL has an inclusive approach and underscores its commitment to providing assistance to all who seek it.

Immediate support, anytime, anywhere

BHHL operates 24 hours a day, 7 days a week, 365 days a year.

You can communicate via phone call, text message or online chat.

This 24-hour availability ensures that help is just a phone call or text away, offering peace of mind and support during times of crisis.

Call or text 833-773-2445

Massachusetts Behavioral Health Helpline: Team of Professionals

When you contact BHHL, you are not alone.

Trained staff members who understand the complexities of mental health and substance use care are ready to listen.

They offer real-time clinical assessments and help you access the right treatment or support that aligns with your unique needs.

Whether you face challenges related to sleep, anxiety, substance use, hopelessness or harmful thoughts, BHHL connects you with qualified professionals who can provide assistance.

Massachusetts Behavioral Health Helpline

Massachusetts Behavioral Health Helpline: A multilingual helpline of support

Behavioral Health Helpline has real-time, multilingual translation available in over 200 languages.

BHHL ensures that communication is never a barrier to receiving support.

For those who are deaf or hard of hearing, options such as MassRelay to 711 or captioned video streaming are available to ensure seamless communication.

Beyond a website: a path to recovery

BHHL is not just a website or a helpline: it’s a lifeline that links people to the right services.

With a team of trained clinicians who will guide you through the process and stay with you until you get the support you need, BHHL doesn’t just offer assistance; it’s a compassionate presence that cares about the recovery of those who come for support.

Massachusetts Behavioral Health Helpline is committed to local communities

BHHL is an integral part of the Behavioral Health Reform Roadmap, which strives to improve mental health services throughout Massachusetts.

In addition to the helpline, the Commonwealth has established 25 community-based behavioral health centers (CBHCs) that serve as support centers in local communities.

This integration ensures that individuals can access services and treatment tailored to their needs and close to where they live.

A Glimpse into the Future

Importantly, mental health challenges are increasingly recognized today and the Massachusetts Behavioral Health Helpline is a model of accessible and compassionate care.

It not only connects people to resources, but also underscores the importance of community, inclusion and support.

If you or a loved one needs support, remember that BHHL is ready to guide you through the recovery process.

Resources for Individuals and Families

Learn more about community behavioral health centers and search for locations by zip code.

Find behavioral health urgent care locations and information.

Also review the resource guide to mental health care and gender affirming care for LGBTQ2IA+ youth.

Resources for BHHL providers and partners

Access the behavioral health roadmap toolkit, which contains additional materials, social media materials, graphics, logos and more.

You can also request related print materials here.

The Massachusetts Behavioral Health Helpline is a lifeline that reminds us that we are never alone in our struggles.

No matter where you are or what you are facing, Massachusetts BHHL is here to guide you to the support you need, when you need it.

Visit the Massachusetts BHHL table on our website.

The information contained on the My Health Fair website should not be construed as professional advice or medical recommendations.

Readers should direct any questions regarding their personal health care to licensed physicians or other appropriate health care professionals.